Cancellation & Refund Policy

Keep Your Account Active and Avoid Being Banned

Cancellation Policy:

Once chips have been granted, we do not offer cancellations. If your chips have not been granted for any reason, please contact customer support, and your chips will be granted immediately. If we are unable to grant you chips, you can cancel your payment by contacting our customer support, and your refund will be processed within 7 working days.

Refund Policy:

Once chips have been granted, we do not offer refunds. If your chips have not been granted for any reason, please contact customer support, and your chips will be granted immediately. If we are unable to grant you chips, your refund will be processed within 7 working days. If you are refunded even after the chips have been granted, your account will be frozen after paying your entire balance.